IsoBox FAQ’s

PURCHASING QUESTIONS

Can I put non-rack mounted computers in my IsoBox™?

Yes. An optional sliding computer tray can be added to any IsoBox™. The tray is compatible with computer towers that are less than 22.5″ W x 12.5″ H. The available depth varies based on the model of IsoBox™ you choose. The Inside Dimension Schematics are listed under “What are the IsoBox™ inside dimensions and equipment clearances?” above.

Can I change my door swing after I have received my IsoBox™?

No. The IsoBox™ door swing is chosen prior to purchase, and holes for hinge screws are pre-drilled base on the configuration chosen.

ISOBOX SPEC QUESTIONS

How tall in inches are the rack spaces in the IsoBox™?

12 RU Space = 21 inches

16 RU Space = 28 inches

24 RU Space = 42 inches

A “Rack Unit”, (RU) or Rack “U” is an EIA standard measuring unit for rack mount equipment. A “Rack Unit” is equal to 1.75″ (or 43.7 mm) in height.

How well does the IsoBox™ reduce noise?

Each piece of gear is unique. Some machines run hotter than others. To minimize the temperature in your IsoBox™, turn off equipment that you are not using. The IsoBox™ does an excellent job of reducing the noise from today’s digital gear. For specific frequency-related noise reduction reduction information, see the IsoBox™ Noise Reduction Specificaations.

How much thermal load can I place on my IsoBox™?

Thermal load is easy to estimate by adding up the wattage figures on the back of each independent piece of gear you wish to mount in your IsoBox. For instance a stock Mac G5 is factory rated at 750 watts yet with all the bells and whistles can be 1100 watts or more. Each IsoBox is rated for a different thermal load but the rule of thumb is the larger the box the better the cooling – provided you have enough ventilation between units. Our IsoBox Post model was designed specifically for high heat applications often found in post production applications.

With the room temperature being 72º F (22º Celsius) or less, the suggested loads are as follows:

IsoBox Studio

12 space less than or equal to 1200 watts

16 space less than or equal to 1500 watts

20 space less than or equal to 1800 watts

IsoBox Post

14 space less than or equal to 2250 watts

18 space less than or equal to 3000 watts

24 space less than or equal to 3500 watts

Please note that these ARE ONLY GUIDELINES. Always check the manufacturer’s specs and leave space between hardware. Sound Construction is not responsible for any damage caused due to overheating.

How well do shock mounted rails work?

The Sorbothane washers reduce hard drive machine vibration up to eighty percent.

GENERAL OPERATING QUESTIONS

Can I fill my IsoBox™ with equipment?

The IsoBox was designed to help you protect your gear by allowing adequate ventilation. It is not advised to fill up all of the space in the IsoBox. Before you do, check the manufacturer specs. Many manufacturers suggest additional air space above or below your rack unit to insure proper ventilation.

Do the fans run continuously?

Yes. A microprocessor controls the speed of the fans based on the temperature inside the IsoBox™.

What does an electro-static filter do?

The filter carries a mild electro-static charge which effectively eliminates pass-through of static electricity in the air to your hard drives.

Can the IsoBox™ display the temperature as Celsius or Fahrenheit?

Each IsoBox™ is equipped with a digital thermostat and readout which shows the incoming and outgoing air temperatures. The readout can be switched from F to C. See the IsoBox™ Wiring Schematic.

What is the ideal room temperature for my IsoBox™?

The IsoBox is not a cooling unit. It operates on the ambient temperature of your studio. Ideally your control room temperature is not above 72°F (22°C). Your IsoBox should run approximately 80-88°F (26-31°C). Temperatures exceeding 100°F (38°C) are not healthy for your gear. An alarm will sound if the temperature rises above 99°F (37°C).

How does it know the temperature inside the IsoBox™?

Each IsoBox™ is equipped with a digital thermostat and readout which shows the incoming and outgoing air temperatures. The readout can be switched from F to C. See the IsoBox™ Wiring Schematic.

MAINTENANCE QUESTIONS

How do I clean or change my IsoBox™ filter?
  1. Reach underneath the IsoBox™.
  2. Turn the thumb latches and the filter will pull down.
  3. The electro-static filter (black membrane) can be hand rinsed with clean water and dried before reinsertion.
  4. 12×12 filters can be cleaned with compressed air or a replacement filter is available through Home Depot or any hardware store.
Do the fans run continuously?

Yes. A microprocessor controls the speed of the fans based on the temperature inside the IsoBox™.

TROUBLESHOOTING QUESTIONS

What does the beeping noise mean?

The beeping noise is the audible alarm. Check the display in front.

If the screen flashes an “H”:

This means the IsoBox™ is overheating.

  1. Open front door and rear door immediately.

If the screen flashes an “F”:

The processor thinks there is fan failure.

  1. Open front door and rear door to help manage heat.
  2. Unplug the IsoBox™ power supply.
  3. Check to see if all fan jacks (2 or 4) are securely mounted. See the IsoBox™ Wiring Schematic.
  4. Power the IsoBox™ back up.

If the IsoBox™ continues to beep:

Check to see if all fans are working.

After completing the check list and you are still experiencing complications, contact us for tech support.

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